Electronic Device Warranty Procedure

Everything sold on Golfbidder comes with a warranty - some of these warranties are handled by the manufacturers as they have the specialist equipment and expertise to fix the problem. 

For full details, please see the listings below. We encourage you to reach out to the manufacturer as this will be the quickest way to find a solution to any problem.

Please get in touch with Golfbidder Customer Services for more information if your product is not listed below.


Golfbidder is proud to be an authorised online stockist of Motocaddy electric trolleys and other products. If you have brought a Motocaddy product from us, please ensure you register your purchase with Motocaddy to activate your warranty. Please note both trolleys and batteries need to be registered.

Register your Motocaddy product here.

Once you have completed this registration, Motocaddy can service any issues you may have with your product going forward. Fill out the Technical Support form on the link below, and someone from their support team will get back to you about the next stage.

Complete a Motocaddy Technical Support Enquiry here.

Contact details

Motocaddy products are distributed by Motocaddy Ltd.
Email: [email protected]
Phone: 01279 712 370


Golfbidder is a retailer of Powakaddy trolleys and accessories. Like our other electric trolley sales, you'll need to register your purchase with Powakaddy to ensure you're covered by their warranty period.

Register your Powakaddy purchase here.

Once your purchase is registered, you can find everything you'll need - from FAQs to manuals - on their support page.

Find the Powakaddy support page here.

Should you not be able to self-serve, you can contact Powakaddy directly, who will be able to assist your further.

Contact details

Powakaddy products are distributed by Powakaddy Ltd.
Email: [email protected]
Phone: 01795 473 555


Golfbidder is delighted to be an authorised retailer of Bushnell Lasers, GPS distance devices, and the approved pre-owned seller.

Please see the troubleshooting guide below if you're having trouble with your device.

GPS Troubleshooting

Please make sure 'Auto Off' is disabled and device software is up to date using igolf.com.

Should your issue be regarding GPS mapping or course issues; please contact the iGolf office before returning your unit, as this can be rectified remotely and is not considered a fault.

Find a full troubleshooting guide here.

If your device is still not working as it should, then please complete a return form, and someone will get back to you regarding a solution to the problem.

Please complete a Bushnell Golf Returns Form here.

Contact details

Bushnell products are distributed by Yumax Ltd.
Email: [email protected]
Phone: 03303 310 192

Bushnell GPS data is supplied by iGolf.
Email: [email protected]

Golf Buddy

Golfbidder is proud to be an authorised stockist of Golf Buddy's laser range finders and range of GPS devices and watches. 

If you have bought a Golf Buddy device and are now experiencing issues, please find instructions on the next steps here.

You'll be contacted directly by Second Chance Ltd. (distributor of Golf Buddy in the UK) who will endeavour to sort any issues.

Contact details

Golf Buddy products are distributed by Second Chance Ltd.
Email: [email protected]
Phone: 01253 407 272