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Customer Service
Popular queries
The answer to our most popular queries can be found below.
How does the trade-in process work?
There are three different ways to sell your used and second-hand golf clubs to Goflbidder:
Part-exchange with our revolutionary Combined Basket to buy and sell in a single transaction.
Use our Cash4Clubs system to turn your pre-owned golf clubs into cash.
Visit your PGA Professional to trade in for credit on anything in-store or maybe even lessons.
Please visit here for more information on How to Sell Your Old Clubs
Please refer to your tracking email for the most up-to-date information about your delivery. You will have received this when your parcel left Golfbidder HQ.
Click here for more delivery information .
Do you sell single irons?
Currently, we do not sell single irons; however, we are actively looking at this.
If you are after a wedge, then please see our wedges here .
Do you buy/sell individual components?
We do not currently sell (or buy) club heads or shafts individually. If you are after new grips , we do have a great range here.
We do not currently buy bags or other accessories.
When will I get my tracking information?
Your tracking information is provided on your order confirmation and is updated once (and each time there after) your parcel is scanned.
Can't find your question?
Visit our full FAQ
Contact us
If you need any help or advice, or would prefer to order by phone, contact our customer services team using the details below.
By email
We aim to respond to all email queries within 1 working day
Customer services, sales, and advice: [email protected] Cash4Clubs enquiries: [email protected]
By phone
Our customer service and Cash4Clubs lines are open Monday - Friday, 8.30am - 5.00pm Saturday, 9.00am - 1.00pm
Customer services, sales, and advice: 0208 401 6901 Cash4Clubs enquiries: 0208 401 6906
Detailed Policies
Get $20 off your first Golfbidder UK Order of $200 or more!
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